Emma Payne · 22 September 2025
When I first chose text messaging as the vehicle I'd use to build a global grief support platform, I thought it would be my MVP - something I could fund off the side of my desk while keeping my tech job. Text, I thought, was affordable, scalable, and nearly ubiquitous.
Flash forward 10 years and I believe my decision to build a text messaging platform was the best decision I could possibly have made. I've learned a lot about the technology, psychology, neuroscience, and impact of text as a mental health intervention. Other technologies come and go, but everyone still loves text messages. Here's why.Read more
Melissa Lunardini · 9 September 2025
After the complex logistics of organ, tissue, or eye donation, donor families begin their grief journey, often with limited ongoing support. As donation leaders face increasing pressure to provide comprehensive aftercare while managing tight budgets and staff resources, Help Texts offers a proven solution that transforms your aftercare program's reach, effectiveness, and cost efficiency.Read more
Emma Payne · 8 September 2025
Grieving people are everywhere. Support isn’t. It’s time for that to change.
We’re asking healthcare systems, policymakers, and funders to stop treating grief like a footnote. Unlike with other public health issues, such as obesity, we know the exact moment when someone becomes bereaved. We know when a death is registered, when a funeral home files paperwork, when Social Security or the IRS reaches out. Vital Records Offices, coroners, and medical examiners all play a role after someone dies. But where’s the grief support?Read more
Emma Payne · 29 July 2025
Since our launch in 2018, Help Texts has been breaking down the barriers to grief support.Read more
Melissa Lunardini · 28 July 2025
As someone who had been providing direct care for many years at that point, I was really skeptical. You might say that my protective "mama bear" came out, and I immediately scoffed at the idea that people could feel supported by simple text messages, especially considering my years of sitting with people in their darkest moments.Read more
Melissa Lunardini · 13 May 2025
Losing a job is hard. Grieving the loss is a part of healing. And with the right support, that grief can also lead to growth.
Help Texts is here to walk alongside you as you move through the emotions, regain your footing, and start again—on your terms.Read more
Emma Payne · 31 August 2023
A diagnosis of dementia is difficult for patients and for their caregivers too. We're proud to be working with Relish, a UK organization doing great work to create and facilitate activities that can be fulfilling and enjoyable ways for caregivers to spend time with their loved ones.Read more
Emma Payne · 18 April 2023
At Help Texts we're on a mission to make mental health and bereavement care accessible and affordable for all. As we look to scale our impact as a public benefit corporation, we're considering launching a community raise with Wefunder, a crowdfunding platform that will give our community an opportunity to own part of our company. If you think this is something you might consider, please take 30 seconds (literally!) to complete this survey. There's no commitment but hearing from our community will help us decide whether or not to raise money this way.Read more
Emma Payne · 7 April 2023
April 3-9 is National Public Health Week, and an opportunity to recognize that bereavement care is healthcare. When we're grieving we're at increased risk for negative health outcomes such as depression, anxiety, sleep issues, illness, suicidal ideation and behaviors, and more. But when we receive even a small amount of support and understanding, many of us can avoid those negative outcomes. Here at Help Texts we are honored to be working with leading researchers around the world who recognize that grief-informed text support is an effective public health intervention.Read more
Shelby Forsythia · 14 November 2022
Nearly 50% of Americans are grieving a recent death. Help Texts allows you to support bereaved employees with no integration, installation, download, or smartphone required. See examples of Help Texts messages and find out more about how our service helps you provide meaningful, empathetic support to your employees.Read more