Research shows that Help Texts really works

95%

of family members say Help Texts helped them feel more supported in their grief

76%

of family members enroll within the first six months of their loss

90%

6 month retention rate

Especially high engagement rates among men and people 65 and older

countries and 29 languages available

Journal Articles

TAYLOR AND FRANCIS Assumptions and principles for responsible AI development and use in grief and bereavement care 4 September 2026 BMC PUBLIC HEALTH Comparing user satisfaction with grief-informed texts to other types of bereavement support in the United Kingdom 28 April 2026 DEATH STUDIES Grief Coach: Feasibility and acceptability of a text message program for bereavement support among grievers in the United Kingdom 4 April 2024 OMEGA JOURNAL OF DEATH AND DYING Grief Coach, a text-based grief support intervention: Acceptability among hospice family members 3 March 2023 AMERICAN JOURNAL OF HEALTH PROMOTION Grief in the workplace: Challenges and solutions 16 February 2023

Conference Presentations

NATIONAL ALLIANCE FOR CHILDREN'S GRIEF SYMPOSIUM From Chatbots to Deadbots: Everything You Need to Know About Youth Using AI Tools for Grief 16 June 2026 HOSPICE PALLIATIVE CARE ONTARIO A New Text-Based Approach to Delivering Quality Bereavement Care 14 June 2026 INTERNATIONAL DEATH, DYING, AND BEREAVEMENT CONFERENCE Artificial Intelligence and Grief: Technology's Response to the Silent Struggle of Bereavement Loneliness 2 June 2026 ICAN CHILDHOOD GRIEF AND TRAUMATIC LOSS CONFERENCE From Text Messages to Griefbots: How to Navigate the Grief-Tech Landscape with Youth 25 March 2026 ASSOCIATION FOR DEATH EDUCATION AND COUNSELING Everything You Need to Know About Navigating AI Advancements in Grief Care 5 March 2026 CANADIAN HOSPICE PALLIATIVE CARE ASSOCIATION CONFERENCE A New Text-Based Approach to Delivering Quality Bereavement Care 23 October 2025 COALITION FOR COMPASSIONATE CARE CALIFORNIA SUMMIT Text-Based Support Throughout the Caregiver Journey: Bridging the Care Continuum From Diagnosis to Bereavement 6 October 2025 ASSOCIATION OF ORGAN PROCUREMENT ORGANIZATIONS (AOPO) ANNUAL MEETING A New Text-Based Approach to Delivering Quality Bereavement Care for Donor Families 25 June 2024 NATIONAL ALLIANCE FOR CHILDREN'S GRIEF (NACG) - 2024 NATIONAL SYMPOSIUM A Text-Based Approach to Bereavement Care 18 June 2024 PURPOSE RE-IMAGINED: REBUILDING YOUR LIFE AFTER LOSS How To Use The Tenets of Post-traumatic Growth To Cultivate Purpose And Hope after Loss 30 May 2024 CHI 2024 AI and the Afterlife 11 May 2024 UK NATIONAL BEREAVEMENT ALLIANCE The Bereavement Sector Webinar: AI and grief 7 December 2023 2023 NHPCO ANNUAL LEADERSHIP CONFERENCE A New Text-Based Approach to Delivering Quality Bereavement Care 4 October 2023 INTERNATIONAL DEATH, GRIEF, AND BEREAVEMENT CONFERENCE A New Text-Based Approach to Delivering Quality Bereavement Care 6 June 2023 2023 CDAS CONFERENCE: INNOVATION AT THE END OF LIFE A New Text-Based Approach to Delivering Quality Bereavement Care 3 May 2023 ASSOCIATION FOR DEATH EDUCATION AND COUNSELING A New Text-Based Approach to Delivering Quality Bereavement Care 27 April 2023 NATIONAL HOSPICE AND PALLIATIVE CARE ORGANIZATION A New Approach to Delivering Quality Bereavement Care 24 April 2023 SOCIAL WORK HOSPICE AND PALLIATIVE CARE NETWORK A New Text-Based Approach to Delivering Quality Bereavement Care 23 April 2023 IMPROVING ADULT BEREAVEMENT CARE, SUPPORT & SERVICES Effective Bereavement Support in the Immediate Aftermath of a Death 1 March 2023 HIGHMARK CARING PLACE Text Me About It: Receiving Grief Support Through Text Messaging 1 February 2023 THIS CAN HAPPEN GLOBAL CONFERENCE Grief in the Workplace: What Employers Can Do To Support Bereaved Employees 9 November 2022 2022 CONFERENCE: AMERICAN ASSOCIATION OF DAILY MONEY MANAGERS (AADMM) How To Show Up For Grief 4 November 2022 SHARP CONVERSATIONS PRESENTS From Grief to Recovery: A New Digital Tool in the Tool Kit 14 September 2022 WASHINGTON STATE HEALTH ADVOCACY ASSOCIATION COVID-19 & Navigating Grief 16 November 2020

Conference Posters

EUROPEAN GRIEF CONFERENCE A New Text-Based Approach to Delivering Quality Bereavement Care 11 November 2024 AMERICAN ASSOCIATION OF TISSUE BANKS A New Text-Based Approach to Delivering Quality Bereavement Care for Donor Families 30 September 2024 HOSPICE & PALLIATIVE NURSE ASSOC ADVANCING EXPERT CARE CONFERENCE A New Text-Based Approach to Delivering Quality Bereavement Care 28 September 2024