About Help Texts
Help Texts is a Seattle-based Software as a Service (SaaS) company that delivers grief, caregiver and mental health support via text message. Launched in 2018, the company was the first in the world to publish data on text-based grief support, and is demonstrating the power of text as an effective mental health intervention. Help Texts delivers asynchronous text support customized based on age, relationship, diagnosis, cause of death, and more. Subscribers receive two texts per week for 12 months with additional texts on important dates and holidays. Texts are evidence-based and written in collaboration with world-leading bereavement and caregiving experts and are available in 20 languages. Additionally, each subscription allows subscribers to add two supporters to increase social support and grief literacy.
Emma's short bio:
Emma Payne is a seasoned technology entrepreneur and MIT graduate who started building online communities before Netscape was born. She is the founder and CEO of Help Texts, a game-changing SaaS business that delivers ongoing, accessible, expert grief and mental health support globally, via text message. Every single day, Emma combines her personal grief experience and her more than 25 years in the tech space to provide people with thoughtful, practical support that really works. Straight to their phones.
Emma's long bio:
Emma Payne is a seasoned technology entrepreneur, MIT graduate, and award-winning change-agent, who started building online communities before Netscape was born. Her 25 year career leading online and mobile projects has included building tools to register young people to vote, creating online networks of support for families facing health challenges, and launching North America’s first online crisis intervention line. She also founded a scrappy, action-oriented, national non-profit focused on women & technology, that broke boundaries and developed leaders for 17 years.
Help Texts combines Emma's passion for mobile technology and engagement, with her deep commitment to making sure everyone gets the support they need, when life gets hard. Founded in 2018, Help Texts was the first in the world to publish data on grief-informed texting and is now delivering support in 44 countries and 20 languages.