Press Kit

Emma's short bio:

Emma Payne is the founder and CEO of Help Texts, a SaaS business that delivers ongoing, expert mental health and grief support for when life gets hard. Founded in 2018, Help Texts (formerly Grief Coach) delivers texts to 25 countries in 19 languages. Every single day, Emma combines her personal grief experience and her more than 25 years in the tech space to provide people facing all kinds of loss with impactful, educational support.

Emma's long bio:

Emma is a seasoned technology entrepreneur, MIT graduate, and award-winning change-agent, who started building online communities before Netscape was born. Her 25 year career leading online and mobile projects has included building tools to register young people to vote, creating online networks of support for families facing health challenges, and launching North America’s first online crisis intervention line. She also founded a scrappy, action-oriented, national non-profit focused on women & technology, that broke boundaries and developed leaders for 17 years.

Help Texts combines Emma's passion for mobile technology and engagement, with her deep commitment to making sure everyone gets the support they need, for as long as they need it, when life gets hard. Which it always does!

Help Texts Logos:

Bubble White
Bubble White
SVG PNG
Bubble Green
Bubble Green
SVG PNG
Bubble Grey
Bubble Grey
SVG PNG
Text Color
Text Color
SVG PNG
Circle Color
Circle Color
SVG PNG

Sample Help Texts messages:

  • Hi, Maria. There may come a pointin your grieving process where youfeel relief over your mom's death,and you might feel strange orshameful about that. Rest assured:Experiencing relief is normal.Knowing that your mom no longerhas to live with cancer is acomforting, if complicated, thought.
    Maria's mom died from cancer
    SVG  PNG
  • Hi, Bosa. Grief after any loss ishard, but grief after a murder is ahorror and an injustice that very fewhave to bear. You're probably angryand overwhelmed by how unfair itis, that someone took Zaye out ofthis world. Remember that it'scompletely understandable andnormal to feel this way. Anyone inyour situation would feel the sameway.
    Bosa's twin sister was murdered
    SVG  PNG
  • Hi, Chelsea. Sharing the story ofyou mom's early COVID-19symptoms and the treatment shereceived before she died, may helpyou to process her death. Hopefullyyou can find a few people who willbe empathetic listeners as youshare the story, knowing that insharing your story, you are helpingyourself heal.
    Chelsea's mom died from COVID-19
    SVG  PNG
  • Hi, Lori Ann. When a person diesby suicide, many survivors reportfeeling labeled by their loss. Theyfind it hard to attend events theyused to enjoy because others onlysee the suicide and not the persongrieving. If there are events youfeel uneasy about attending,consider asking a friend to go withyou. It will be easier to walk throughthe door with someone whounderstands what you're goingthrough.
    Lori Ann's son died by suicide
    SVG  PNG
  • Hi, Marcus. Particularly after asudden or accidental death, it iscompletely normal to be in a stateof shock and to feel as thoughyou're only "going through themotions." If there are people youthink would be willing to help youwith day-to-day tasks, please ask.It is hard to do even the simplestthings when something like thishappens.
    Marcus's wife died in a car accident
    SVG  PNG
  • Hi, Naomi. Many parents find itcomforting to have physical thingswith them that help to keep theirchild’s memory alive. Perhaps youhave an ultrasound photo you'd liketo frame or you could have a pieceof jewelry engraved with Erica'sinitials. These types ofremembrances can be healing.
    Naomi's daughter was stillborn
    SVG  PNG
  • Hi, Isabella. Caring for someonewho had dementia can be a lonelyexperience. Self-isolating couldhave been a coping strategy,especially if your grandfather'sbehavior started to decline orbecome unpredictable. Considerfinding small, manageable ways tore-enter social settings, like goingto the movies, attending anexercise class, or meeting a friendfor coffee.
    Isabella's grandfather died from dementia
    SVG  PNG
  • Hi, Deepti. Questions about thecircumstances of your nephew'sdeath can feel invasive. The nexttime someone asks you forinformation, you can let them knowyou're not ready to share thosedetails right now but you are opento telling them how you're doing.Shifting the focus from whathappened to your well-being couldhelp you both connect.
    Deepti's nephew died from drug-related causes
    SVG  PNG
  • Hi, Rochelle. Know that it's normalto feel overwhelmed byadministrative tasks and papersright now. One thing you can donow to help yourself in the future isto take pictures of everything thatmight be important. There are manyservices including phoneapplications and online servicesthat can help you scan and keeptrack of important documents.
    Rochelle is caring for her father with a terminal diagnosis
    SVG  PNG