Our team lives at the intersection of technology and mental health.

We're on a mission to make expert text support accessible for all.

Emma Payne

Founder & CEO

Emma is a seasoned technology entrepreneur, MIT graduate, and award-winning change-agent, who started building online communities before Netscape was born. Her 25 year career leading online and mobile projects has included building tools to register young people to vote, creating online networks of support for families facing health challenges, and launching North America’s first online crisis intervention line. She also founded a scrappy, action-oriented, national non-profit focused on women & technology, that broke boundaries and developed leaders for 17 years.

Help Texts combines Emma's passion for mobile technology and engagement, with her deep commitment to making sure everyone gets the support they need, for as long as they need it, when life gets hard. Which it always does!

Adrian Jones
Adrian Jones
CTO
Melissa Lunardini
Melissa Lunardini
Head of Bereavement
Vanessa Callison-Burch
Vanessa Callison-Burch
Head of Product
Shelby Forsythia
Shelby Forsythia
Head of Content
Deb Levesque
Deb Levesque
Principal Investigator
Rah Adams
Rah Adams
Client Account Manager
Sarah Khatau
Sarah Khatau
Sales Operations Lead
Branden Brown
Branden Brown
Subscriber Support Lead
Laura Ember
Laura Ember
Subscriber Support Specialist
Beccah O'Brien
Beccah O'Brien
Community Engagement Lead