Grief Support for Veterinary Hospitals

As a veterinary professional, you’re not only caring for animals but also for the humans who love them. Help Texts makes it easy for you to extend care beyond the clinic, with clinically sound grief support delivered to bereaved pet owners, all year long.

With many years' experience supporting people after a human death, Help Texts partnered with palliative care veterinarians and grief experts to craft compassionate, evidence-based text messages to help pet owners navigate the emotional aftermath of loss. Whether the loss was sudden or expected, we personalize supportive text messages based on:

  • Type of pet (dog, cat, bird, horse, etc.)
  • Cause of death (illness, accident, euthanasia, etc.)
  • Key dates (adoption anniversaries, birthdays, etc.)

As veterinary professionals, you chose this field because you care deeply about animals and the people who love them. Help Texts for Pet Loss is an extension of that same compassion you show every day in your practice.

Benefits of Supporting Pet Owners After a Loss

Partnering with Help Texts allows your veterinary practice to offer expert, ongoing grief support to every pet owner after a loss. Our service complements your in-clinic care, eases the burden on your team, and ensures no grieving family feels forgotten.

Strengthen client relationships

  • Continue caring for pet owners even after their pet is gone
  • Honor meaningful dates like adoption anniversaries and birthdays
  • Show clients and the community that your care doesn’t end at goodbye
  • Differentiate your practice with grief support that goes beyond industry norms

Reduce operational strain

  • Provide exceptional grief support without increasing your team’s workload
  • Ease emotional demands on staff without sacrificing client care
  • Reduce turnover and stress-related burnout in emotionally heavy moments
  • Offer consistent follow-up care without additional staffing

Don’t just take our word for it

  • We wanted to improve the support offered to families following a patient's death, and discovered Help Texts. Help Texts will provide many more personalized touches for families who choose this service during the first year of bereavement than have ever been possible with past efforts. These encouraging and supportive texts are a great complement to the support resources we already have in place.

    Greg Adams, LCSW, ACSW, FT Program Coordinator—Center for Good Mourning Arkansas Children's Hospital

    Greg Adams, LCSW, ACSW, FT Program Coordinator—Center for Good Mourning Arkansas Children's Hospital
  • My friend's daughter just died unexpectedly. Even though I work in traumatic grief and death, this is one time I needed guidance. The Help Texts messaging program is exactly what I needed, and has helped me to support my friend. This is a game changer for helping us to help others as they grieve.

    Jessica Dale, MSN, DNPc, CCFP, CTP, Wisconsin, USA

    Jessica Dale, MSN, DNPc, CCFP, CTP, Wisconsin, USA
  • Help Texts subscriptions truly are the gift that keeps on giving. I've seen first-hand how their thoughtful, timely texts to grievers (AND the great tips they send to friends and family) can absolutely transform the grief experience for people.

    Gina Kornfeind, Bereavement Coordinator at Mattel UCLA Children's Hospital

    Gina Kornfeind, Bereavement Coordinator at Mattel UCLA Children's Hospital

    Breaking through every barrier to grief support

    Sometimes, people question whether text messages can really make a difference in something as profound as grief. But the research is clear: text-based support cuts through traditional barriers to care—from geographic distance to language, stigma, or comfort level with technology or traditional therapy—making expert grief support accessible to everyone. With no waitlist.

    95%

    of family members say Help Texts helped them feel more supported in their grief

    76%

    of family members enroll within the first six months of their loss

    90%

    6 month retention rate

    Especially high engagement rates among men

    Support available in

    27 languages

    Subscribers in

    44 countries

    Schedule a 15-minute conversation to explore how Help Texts can help you provide expert, compassionate care to bereaved pet owners.

    When life gets hard

    Getting support from Help Texts is easy.