We make it easy for skilled nursing facilities to support family caregivers.
Supporting caregivers demonstrates your commitment to comprehensive care, improves outcomes, and is a key differentiator in today’s competitive healthcare landscape.
Expert support at scale with Help Texts
Help Texts delivers personalized, year-long caregiver support via text message—individualized based on diagnosis, age, relationship, and more. Texts are curated from the wisdom of over 100 world-leading experts, including therapists, nurses, doctors, thanatologists, and neuroscientists.
Every message is carefully crafted to provide hope, comfort and practical support, and is tailored to each caregiver’s specific situation.
Caring for a loved one with a serious illness is hard. The experience creates a lasting connection between your skilled nursing facility and your patients' families, who in turn shape community perceptions of both your facility and the healthcare system as a whole. Supporting caregivers isn’t just an ethical imperative—it’s a strategic investment in your organization’s future.
By partnering with Help Texts, your skilled nursing facility can ...
Strengthen family connections
- Share curated expert wisdom throughout the caregiving journey
- Honor important dates and milestones
- Reach families in 27 languages with culturally sensitive support
Reduce operational costs
- Mitigate institutional risk by fostering positive relationships
- Reduce employee turnover and stress-based disability
- Survey families with low-friction, high-engagement feedback tools
Support your team's well-being
- Ease the emotional load on staff
- Prevent employee burnout/attrition
- Provide consistent care without expanding headcount
Build community trust
- Strengthen your reputation for compassionate, whole-family care
- Differentiate through support that extends beyond facility walls
- Build lasting relationships with families and your community
Trusted by organizations just like yours
Don’t just take our word for it
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Help Texts subscriptions truly are the gift that keeps on giving. I've seen first-hand how their thoughtful, timely texts to grievers (AND the great tips they send to friends and family) can absolutely transform the grief experience for people.
Gina Kornfeind, Bereavement Coordinator at Mattel UCLA Children's Hospital
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We wanted to improve the support offered to families following a patient's death, and discovered Help Texts. Help Texts will provide many more personalized touches for families who choose this service during the first year of bereavement than have ever been possible with past efforts. These encouraging and supportive texts are a great complement to the support resources we already have in place.
Greg Adams, LCSW, ACSW, FT Program Coordinator—Center for Good Mourning Arkansas Children's Hospital
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My friend's daughter just died unexpectedly. Even though I work in traumatic grief and death, this is one time I needed guidance. The Help Texts messaging program is exactly what I needed, and has helped me to support my friend. This is a game changer for helping us to help others as they grieve.
Jessica Dale, MSN, DNPc, CCFP, CTP, Wisconsin, USA
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Help Texts is a positive, disruptive innovation for the hospice community. Their grief support is a beautiful way for technology and human centered work to come together and have transformative outcomes for bereaved hospice families.
John Mastrojohn III, President & CEO, Center for Hospice Care
Support for your staff
Along with support for family caregivers, Help Texts offers specialized, occupation-aware support for your team—from nurses and doctors to social workers, chaplains, and administrators.
Our proven, practical tips for healthcare workers include:
- Burnout prevention tips tailored to each role and setting
- Tools for processing loss while maintaining resilience
- Guidance and scripts for communicating with bereaved families
- Strategies for team leadership during difficult times
- Self-care practices that fit into busy schedules
Being a healthcare worker can be hard.
Getting support doesn’t have to be.
Breaking through every barrier to support
Sometimes, people question whether text messages can really make a difference in something as profound as caregiving for a loved one who with a serious illness. But the research is clear: text-based support cuts through traditional barriers to care—from geographic distance to language, stigma, or comfort level with technology or traditional therapy—making expert support accessible to everyone. With no waitlist.
of family members say Help Texts helped them feel more supported
Especially high engagement rates among men and people 65 and older
Support available in
27 languages
Subscribers in
44 countries
