Grief Support Capabilities for Wellness Programs and EAPs
Supporting grieving employees protects workplace productivity, increases utilization, decreases workplace accidents, reduces absenteeism, and differentiates employers in today’s competitive talent landscape.
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Nearly half of working-age Americans are grieving a recent loss. These grieving employees experience reduced productivity and increased absenteeism, costing US businesses over $113 billion annually. With unsupported employees 56% more likely to leave their company, helping them through their grief isn’t just compassionate care—it’s a strategic investment in your organization’s workforce, efficiency, and bottom line.
Wellness Programs are increasingly called upon to support grieving employees, yet traditional counseling services face significant limitations:
- Counselor shortages create long waitlists, while grief is immediate and often unpredictable
- Limited session counts, scheduling issues, and geographic barriers restrict ongoing support
- Not everyone is comfortable with therapy or needs full counseling, but most can still benefit from low-threshold support
Help Texts delivers clinically sound, year-long grief and mental health support via text message—tailored based on cause of death, age, relationship, life challenges and more. We also send texts to colleagues and managers who want to help but may not be sure how. Texts include expert tips for navigating grief at work and are carefully crafted to provide hope, comfort and practical support.
How We Support Employers
By partnering with Help Texts, Wellness Programs and EAPs make it easy for employers to support grieving employees in a way that’s credible, scalable, and cost-effective. Help Texts seamlessly complements existing wellness services and ensures no employee falls through the cracks.
Maximize utilization and engagement
- Increase utilization and engagement with custom texts and HR benefit reminders
- Extend care beyond limited counseling and bereavement leave without increasing lost time
- Generate valuable engagement data to demonstrate program effectiveness
Strengthen employee well-being
- Share curated, expert wisdom throughout the first year of grief
- Honor important dates and milestones
- Extend your reach to multilingual and geographically dispersed populations
- Provide workplace-specific support for navigating grief at work
Protect workplace productivity
- Empower employees to thrive professionally by supporting them personally during difficult times
- Address “grief brain” that impacts concentration, memory, and task completion
- Reduce a leading cause of absenteeism, which costs employers nearly $226 billion annually
- Prevent workplace errors and accidents resulting from grief-related distraction
- Provide consistent support without expanding headcount
Empower leaders and teams
- Train managers through specialized texts with guidance for supporting grieving employees
- Equip colleagues with practical tools to create a supportive work environment
- Foster a workplace culture of compassion and connection
- Build loyalty and strengthen your reputation as an employer of choice
Don’t just take our word for it
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Empathia has seen an increase in demand for digital grief support solutions to meet the needs and preferences of those impacted by loss. Help Texts allows us to offer the right resources at the right time, with compassion and empathy.
Michelle Colosimo, ED, Critical Support Services, Empathia
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First Choice Health regularly receives inquiries from our clients and their employees related to grief and loss. Partnering with Help Texts allows us to provide more support to members which helps them to participate more fully in their work, which benefits everyone. We are pleased to offer this personalized service that helps people learn, understand and better cope with loss and grief.
Jeremy Battershell. Director, Client Services, First Choice Health
Support for all of life's challenges
"One cannot hire a hand. The whole person comes with it." —Peter Drucker, founder of modern management theory
Forward-thinking employers recognize that their most valuable assets, their employees and reputation, are strengthened through scientifically credible, personalized, and robust wellness programs. When employees receive support through life’s challenges, they bring their best selves to work. And their employers consistently see measurable improvements in productivity, retention, customer service, and team collaboration. Help Texts provides comprehensive support across multiple life transitions:
- Grief support for loss of loved ones
- Pregnancy loss support tailored to miscarriage, stillbirth, and medical termination
- Pet loss support for the often-overlooked grief of losing animal companions
- Caregiver support for employees caring for loved ones with terminal diagnoses
- Mental health and well-being support for depression, anxiety, loneliness, burnout & fatigue, suicidal thoughts, and more
Help Texts delivers this comprehensive support exactly when employees need it most—during life’s most challenging moments—with exceptional engagement rates and unlimited scalability, making it one of the most cost-effective wellness investments available to employers today.
Navigating life’s challenges can be hard.
Getting support doesn’t have to be.
Breaking through every barrier to grief support
Sometimes, people question whether text messages can really make a difference in something as profound as grief. But the research is clear: text-based support cuts through traditional barriers to care—from geographic distance to language, stigma, or comfort level with technology or traditional therapy—making expert grief support accessible to everyone. With no waitlist.
Support available in
27 languagesof subscribers say Help Texts helped them feel more supported
acceptability rate among men
Subscribers in
44 countries
