Powerfully simple, clinically sound support. Straight to your phone.
Show you care. Help Texts makes it easy to help your employees, families, and clients navigate grief and other life challenges.
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Help Texts delivers personalized, year-long grief, caregiver, and mental health support via text, tailored based on diagnosis, cause of death, age, relationship, time since death, and more. Texts are curated from the wisdom of over 100 world-leading experts, including therapists, nurses, doctors, thanatologists, neuroscientists and child-loss specialists.
Help Texts is a powerfully simple and affordable way to provide clinically sound, practical support.
of subscribers say Help Texts helped them feel more supported
of grievers enroll within the first six months of their loss
6 month retention rate
Especially high engagement rates among men and people 65 and older
Support available in
27 languages
Subscribers in
44 countriesContact us for more information on how your organization can deliver text-based support
Organizations are providing easy, ongoing support from Help Texts
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A little over a year ago, I lost my dad. Help Texts didn’t try to “fix” my grief. They normalized it, gave me real, practical ways to take care of myself, and—somehow—made me look forward to text messages. I hope you never have to navigate this kind of loss, but if you do, Help Texts can, well, help.
Mark Cullen, Help Texts subscriber, Minneapolis, USA.
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Empathia has seen an increase in demand for digital grief support solutions to meet the needs and preferences of those impacted by loss. Help Texts allows us to offer the right resources at the right time, with compassion and empathy.
Michelle Colosimo, ED, Critical Support Services, Empathia
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We wanted to improve the support offered to families following a patient's death, and discovered Help Texts. Help Texts will provide many more personalized touches for families who choose this service during the first year of bereavement than have ever been possible with past efforts. These encouraging and supportive texts are a great complement to the support resources we already have in place.
Greg Adams, LCSW, ACSW, FT Program Coordinator—Center for Good Mourning Arkansas Children's Hospital
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The data is incredible. Help Texts provides a simple, secure, low-cost aftercare solution that OPOs and tissue banks can use to deliver ongoing, highly personalized care for donor families. Text-based grief support makes it easy to elevate and streamline the aftercare experience while simultaneously building a community of donation champions with every text.
Michael Clay, Division Director, DCI Donor Services
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My friend's daughter just died unexpectedly. Even though I work in traumatic grief and death, this is one time I needed guidance. The Help Texts messaging program is exactly what I needed, and has helped me to support my friend. This is a game changer for helping us to help others as they grieve.
Jessica Dale, MSN, DNPc, CCFP, CTP, Wisconsin, USA
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I’ve been doing this work for a long time, and I know the challenges that hospices and other organizations face in needing to support thousands of grieving families. It’s wonderful that these caring, well-timed personal messages can now go out to all of our families. Subscribers can add in their friends and family, too. Help Texts gives our bereavement coordinators a way to ensure that none of our family members have to grieve alone.
Diane Synder-Cowan, Bereavement Professionals Section Leader, National Hospice and Palliative Care Organization
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The texting capabilities provided by Help Texts are particularly meaningful during the COVID crisis, a time when many of the more traditional ways of providing in-person grief support are on hold. Our bereavement team now has the ability to offer personalized, text-based support to the thousands of hospice families we care for each year. This service adds a valuable new communications channel to the care we currently provide.
Bill Finn, President and CEO, Hospice of the Western Reserve
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I am a skeptic by nature, but after seeing how Help Texts provides support after sudden, traumatic deaths like suicide, homicide, heart attacks, and aneurisms, I immediately sensed the invaluable service that could be offered to organ, eye, and tissue donor families. I love that the texts are non-invasive and save valuable staff time and print/postage costs too.
Michelle A. Post, MA, LMFT, CTBS, Board of Governors & Chair of Donor Family Services Council for American Association of Tissue Banks
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Help Texts is a positive, disruptive innovation for the hospice community. Their grief support is a beautiful way for technology and human centered work to come together and have transformative outcomes for bereaved hospice families.
John Mastrojohn III, President & CEO, Center for Hospice Care
Clinically sound support. Tailored just for you!
- Hi, Maria. Caring for your mom since her cancer diagnosis means that you probably watched her health decline over many weeks and months. Experiencing intense worry and stress for an extended period is a form of chronic stress that can lead to declines in your physical and emotional health, both now and in the future. As best as you can, try to now turn your attention inward and move from being your mom's caregiver to your own caregiver.
- Hi, Lori Ann. Grieving after a suicide is often intense and emotions like sadness, anger, shame, and guilt can feel more complex. In fact, some people say that grief from a suicide is "grief with the volume turned up." When grief starts to feel too loud, try to pause what you're doing, take a few deep breaths, and see if you can change what you're doing or switch to a more relaxing activity for 10 minutes, until the grief volume feels manageable again.
- Hi, Naomi. Many parents find it comforting to have physical things with them that help to keep their child’s memory alive. Perhaps you have an ultrasound photo you'd like to frame or you could have a piece of jewelry engraved with Erica's initials. These types of remembrances can be healing.
- Hi, Brenda. Watch for signs of your own fatigue while caring for Graham. Things like headaches, trouble sleeping and feeling overwhelmed are normal responses to caregiving, but they shouldn't be ignored. Reach out to your support system or healthcare team when you need help. Taking care of yourself helps you take better care of Graham.
- Hi, Jack. Having a physical reminder of your dog to carry with you is called a linking object and it may help you feel more connected to JoJo. Some ideas for linking objects can include a bracelet or necklace with JoJo's name or photo, a small toy he liked, or his leash or collar. Linking objects can be as creative as you'd like, for example you might turn a piece of his collar into a keychain.
- Hi, Jazmin. Remember - you can't be an effective nurse with an empty stomach, a full bladder, and no sleep. The culture of self-sacrifice in medicine doesn't serve anyone well. Take that lunch break, use the restroom between patients, and prioritize rest. You can't properly care for patients if you aren't caring for yourself first.
- Hi, Nicole. Feeling overwhelmed and anxious from time to time is normal. The next time you're feeling this way, it might help to use the STOP technique as a way to recalibrate. S - stop what you are doing, T- take a few deep breaths, O - observe what is going on within your body and around you, and P - proceed with what you were doing or take a longer break.
