Help Texts now offers bereavement support to Canadian hospices
For more than five years, Help Texts has been working with hospices across the US to provide compassionate, clinically sound support to bereaved families. Now this support is available in Canada, and leaders at hospices including Canuck Place Children’s Hospice and Vancouver Hospice Society have adopted Help Texts as a new way to provide year-long support to the families in their care.
Hospice leaders understand the value of extending grief care beyond the bedside. They know that the need for support doesn’t end when services do. With subscribers in all Canadian provinces as well as all 50 US states and 44 countries around the world, Help Texts is a safe, proven, and affordable way to deliver tailored care, with messages available in 27 languages, including French, Punjabi, and Spanish.
Each Help Texts subscriber receives 12 months of personalized text messages, delivered twice a week and on significant dates like birthdays, anniversaries, and holidays. Messages are tailored based on age, relationship, cause of death and more. In addition, two supporters (family, friends, or colleagues) receive weekly messages with simple ways to offer meaningful help.
Published results from Help Texts’ U.S. hospice partnerships show just how powerful this model can be:
- 95% of bereaved families say they feel more supported
- 90% remain enrolled for 6+ months
- Older adults and men—two groups often considered hard to reach—give us the highest satisfaction ratings
What makes Help Texts different is its simplicity, low lift, and deeply human approach. Families receive over 140 expert-informed touchpoints, straight to their phones. Hospice partners receive a custom sign-up page, 24/7 data analytics and feedback, and ready-to-share promotional materials.
Help Texts is thrilled to be extending our bereavement care across Canada, and is excited to work with more hospices from coast to coast.
If you’re a hospice leader or bereavement team looking to offer families more comfort with less lift, we’d be honoured to support your mission. Download a short overview of how Help Texts supports Canadian Hospices.