Media Archive

Article / Publication

EVERMORE How Text Messages Help Bereaved People Feel Less Alone in Their Grief 18 June 2026 SOUTHERN FUNERAL DIRECTOR MAGAZINE The Swiss Army Knife Approach to Aftercare: Why Funeral Homes Need More Than One Tool 4 March 2026 OPRAH DAILY This Is What a Trauma-Informed Workplace Looks Like 3 February 2026 MASHABLE It's time to add AI protections to your will: That means everyone, not just celebs. 4 December 2025 THE HEALTH CARE BLOG New Bereavement Cost Calculator Shows That Grief Is Expensive 23 September 2025 GRIEVE LEAVE Grief Is Not a Niche - It Happens To Us All. How Text-Based Grief Support Can Improve Public Health 22 June 2025 THE HEALTH CARE BLOG What AI and Grief-bots Can Teach Us About Supporting Grieving People 10 June 2025 SOUTHERN FUNERAL DIRECTOR MAGAZINE Modernizing Aftercare with Text-Based Grief Support 10 March 2025 US NEWS & WORLD REPORT 40 Best Sympathy Gifts to Show You Care 19 July 2024 MSN How a funeral, a pub night and a flight led an entrepreneur to launch a mental health text service 31 May 2024 GEEKWIRE How a funeral, a pub night and a flight led an entrepreneur to launch a mental health text service 27 May 2024 LUMINESCENCE Turning the Tables on Grief — How the humble Text can Lower Healthcare Costs and Save Lives 17 January 2024 BRAIN & LIFE How Caregivers Deal with Anticipatory Grief 8 August 2023 MIT SLOAN REVIEW The Consequences of Unacknowledged Grief in the Workplace 17 March 2023 HPCO (HOSPICE PALLIATIVE CARE ONTARIO) Grief Coach, a Text-Based Grief Support Intervention: Acceptability Among Hospice Family Members 15 March 2023 BC BUSINESS Grief care platform Help Texts spreads its message with a new subsidiary in Vancouver 29 January 2023 HEALTHITNEWS Help Texts launches text-based support for healthcare workers 13 January 2023 AUTHORITY MAGAZINE Emma Payne of Help Texts: I Lost a Loved One to Suicide and Here is What You Should Know 10 January 2023 HOSPICE NEWS Grief Coach Rebrands to Help Texts, Launches Health Care Worker Support Service 9 January 2023 SHEKNOWS How to Talk to Your Kids About Suicide 16 December 2022 STREETINSIDER Empathia, Inc. Announces New Partnership With Help Texts 29 November 2022 GLAM Ways To Be There For Your Partner After They Lose A Parent 17 November 2022 THE WASHINGTON POST The logistics of death can be overwhelming. New apps can offer help. 4 September 2022 THE ZOE REPORT Here’s The Best Way To Support A Grieving Partner 25 June 2022 HOSPICE NEWS The Rise of Tech-Enabled Grief Care 24 June 2022 DIGITAL JOURNAL Text surveys deliver strong satisfaction scores and response rates for hospices 17 September 2021 PSYCH CENTRAL Refuge in Grief: Exploring What It Means to Grieve 2 September 2021 UPJOURNEY What To Say to Someone Going To a Funeral 21 July 2021 HIGH TECH DECK Healthcare providers overwhelmed by pandemic losses can now get support via text 27 June 2021 MARKETER'S MEDIA Grief Coach's Personalized Text Support Now Available In Spanish 21 June 2021 THE NEW YORK TIMES The year grandparents lost: the enforced separations of the pandemic have brought a particular kind of mourning to many grandparents 11 March 2021 UPJOURNEY What to Say and What Not to Say to Someone Who Is Grieving 14 October 2020 TALK DEATH How to Offer Care and Support After Suicide Loss 1 October 2020 ELEMENTAL How to Help Grieving Loved Ones in a Pandemic 8 September 2020 TALK DEATH Accessibility and Privilege in Grief Support 29 August 2020 EHOSPICE Hospice of the Western Reserve Becomes First Hospice in the U.S. to Partner with Grief Coach 10 July 2020 EMPLOYEE BENEFIT NEWS (EBN) Cover Story: Managing Compassionately During Coronavirus 12 May 2020 NBC NEWS Grieving is hard, but new text service means you don't have to do it alone 27 April 2020 EMPLOYEE BENEFIT NEWS (EBN) The burden of bereavement: Grief is the latest challenge for employers in the coronavirus era 26 April 2020 GIVE INKIND 6 Text Messages You Can Send Right Now That Will Feel (Almost) Like a Hug 16 April 2020 THE DEATH DECK Making Difficult Conversations Easier: Text messages and card games that help us talk about death. 25 January 2020 GOOD MEN PROJECT Emma's article for The Good Men Project: The Conversations No-One Else is Having 17 January 2020 THRIVE GLOBAL Breathing New Life Into Death: 5 Tech Companies From Female Founders Making Sure No One Grieves Alone 16 January 2020

Podcast / Radio

FRIENDS MISSING FRIENDS Chosen Family: When Friends are Tied to Your Identity 5 May 2026 THE HEART OF HOSPICE PODCAST Discover How Grief Care is Being Transformed by Technology 24 April 2026 LIGHTING THE PATH Grief Support in Your Pocket: How Technology Provides Comfort with Help Texts 14 April 2026 A DOSE OF OPTIMISM PODCAST Trauma, Grief, and Resilience 20 January 2026 MODRN WELLNESS PODCAST Why "The Stages of Grief" Are A Myth. And What Really Helps. 28 August 2025 THE DAILY APPLE PODCAST Grief, Longevity, and the Power of a Well-timed Text 12 August 2025 CONFESSIONS OF A CYBERPSYCHOLOGIST The Psychological Impact of Grief Bots 18 July 2025 A GUIDE TO AFTER LIFE Breaking Barriers: The Power of Text-Based Grief Support 17 February 2025 BURIED IN WORK Buried in Work 18 December 2024 END OF LIFE UNIVERSITY End-Of-Life University Podcast 25 November 2024 BEHIND THE MISSION Help Texts for Mental Health and Wellness 18 June 2024 THE WEEKLY SEATTLE Week of June 3 with Andrea Anderson 3 June 2024 THE DISHING DOULAS PODCAST The Many Faces of Grief Support – How Help Texts Makes A Difference 29 March 2024 THE HEART OF HOSPICE PODCAST Help Texts Offers Expert Grief Support With Text Messages 15 March 2024 HOW TO DEAL WITH GRIEF AND TRAUMA Dealing with Suicide Partner Loss Led to the Development of Help Texts 23 October 2023 ONE LAST NETWORK The Art of Checking Your Phone 23 September 2023 THE PROBATE PODCAST Help Texts: The simple, affordable way to give and receive expert grief support 30 August 2023 FADING MEMORIES Caregiver Connections: Exploring The Impact of Personalized Text Messages 18 July 2023 COST OF CARING PODCAST Exploring Anticipatory Grief as a Caregiver 14 April 2023 BEST LIFE BEST DEATH PODCAST Help Texts: Expert Support in Hard Times - Emma Payne, Founder and Barbara Karnes, RN and Educator 11 April 2023 PERMISSION TO THRIVE WITH SUSAN MILLER Help Texts after Loss 28 February 2023 BECOMING YOUR BEST VERSION PODCAST A Conversation with Grief Coach, Emma Payne 2 December 2022 CONNECTIONS RADIO (UK) Free Grief Support in the UK, from Help Texts and Sue Ryder 16 November 2022 VANCOUVER CO-OP RADIO Talking Aging 5 November 2022 GRADUATING GRIEF Grief Support is Just a Text Away 11 October 2022 GRIEF DIALOGUES Out Of Grief Comes Art 5 October 2022 CONNECTIONS RADIO (UK) The Business of Grief & Loss 8 September 2022 SHAPES OF GRIEF Grief Coach: a texting service for bereaved people 7 September 2022 GRIEF AND HAPPINESS PODCAST WITH EMILY THIROUX THREATT Building a Service of Personalized Grief Support with Emma Payne 2 August 2022 THE GLAM REAPER Mobile Technology for People Who Are Grieving 9 June 2022 THE GRIEF COACH PODCAST Meeting People Where They Are (Their Phones) 3 March 2022 THE MOURNING MEETING Sarah Khatau and Emma Payne | How Grief Coach Helped After My Dad Died 8 February 2022 GRIEF, GRATITUDE AND THE GRAY IN BETWEEN Staying In The Moment - With Emma Payne 23 January 2022 MARKETPLACE We’re still grieving the economy we’ve lost, whether we realize it or not 29 December 2021 NEXT PODCAST Grieving Out Loud with Emma Payne 23 December 2021 FILLED WITH GOLD Filled With Gold Widow Podcast 11 November 2021 BURY ME IN NEW JERSEY Lay Lady Lay 14 September 2021

Video

THE GRIEF COMPANY Powering Grief Support with Tech 6 November 2024 SPECTRUM NEWS 1 Texting program provides grief support 17 April 2023 DEE DEE JACKSON FOUNDATION The Power of Love 1 June 2022 END OF LIFE UNIVERSITY Grief Coach: How Text-Based Support Can Help with Grief 4 April 2022 TODAY Bobbie Thomas' emotional essay after her husband's death: 'I feel deeply alone' 23 June 2021