Emma Payne, MSc

Founder & CEO

Emma Payne is a seasoned technology entrepreneur, MIT graduate, and award-winning change agent with 30 years of experience leading game-changing online and mobile projects, including building North America’s first online crisis intervention line. Following her husband’s suicide, Emma founded Help Texts in 2018 with a deep commitment to making expert bereavement care available to everyone grieving the death of a loved one.

Help Texts is now the world’s leading clinically sound, scalable bereavement intervention. The company delivers multilingual, life-changing support globally and has expanded to address all of life’s toughest moments. With extraordinary acceptability (95%) and six-month retention (90%) rates (even higher among men and people 65+), Help Texts’ lightweight, affordable solution makes it easy for employers, providers, payers, and others to improve health and community outcomes while realizing significant cost savings for those in their care.