Supporting members after a bereavement improves health outcomes and saves money.
Try our Bereavement Cost Calculator today, to find out what grief is costing you, and what you'll save when you provide grief support to bereaved members.
Grief is expensive.
In addition to the significant human impacts, bereavement leads to increased claims costs that add up quickly, especially in populations 65+. When a member is bereaved, health insurers — especially those serving older adults — see significant jumps in utilization and costs across multiple claims categories.
Grief is common.
While we may not like to talk about it, 37% of Americans are grieving a recent death. The U.S. averaged 3.26 million deaths per year over the last five years and data suggests that an average of nine people grieve a single death.
Introducing the Bereavement Cost Calculator
To make these hidden costs visible, we created a simple tool you can use to understand bereavement’s financial impacts.
We've used a Medicare Advantage Plan with 250,000 members as an example below, but you can quickly fill in your own member numbers and see PMPM increase projections as well as the estimated total cost impact of grief to your plan, when no intervention is provided. We'll also calculate your expected cost savings if you provide Help Texts grief support to your bereaved members.
Number of members
Fill in your member data below
Annual claims costs per member
Cost impact of partner/child loss
Cost impact of other grief as percentage of partner/child loss
Help Texts solution parameters
Bereavement cost impact (people grieving the death of a partner or child)
Age Group |
Affected Members |
6 Month Cost Impact |
12 Month Cost Impact |
24 Month Cost Impact |
Bereavement cost impact (people grieving other losses)
Age group |
Affected members |
6 month cost impact |
12 month cost impact |
24 month cost impact |
Help Texts ROI analysis
Time period |
Total subscribers |
Total program cost |
Total savings |
Net benefit |
ROI |
Number of grievers / year
Year one savings with Help Texts
Estimated cost reductions
Assuming 9% adoption and 12% claims reduction
Breaking through every barrier to grief support
Sometimes, people question whether text messages can really make a difference in something as profound as grief. But the research is clear: text-based support cuts through traditional barriers to care—from geographic distance to language, stigma, or comfort level with technology or traditional therapy—making expert grief support accessible to everyone. With no waitlist.
95%of family members say Help Texts helped them feel more supported in their grief
76%of family members enroll within the first six months of their loss
90%6 month retention rate
Especially high engagement rates among men and people 65 and older
Support available in
28 languages
Subscribers in
59
countries