Digital Content Creator (Canada)
HELP TEXTS CANADA INC.
Full-time • Remote (Canada) • 4+ years experience • $75-85K CAD
Description
Help Texts is a growing SaaS business, delivering grief and mental health support via text across North America and in 62 countries around the world. We’re seeking a Digital Content Creator to help us grow. You'll be exited to produce and publish content every day across all of our social channels, while also designing flyers, decks, and conference materials to support the sales team. You'll be the second member of our marketing team — with a clear mandate to create quality, engaging content that can attract new subscribers and customers in Canada and across North America.
This is a hands-on, high-ownership role. You'll be the person who creates content, takes content quickly, and iterates — always keen to find content that will resonate with people who are grieving or facing other life challenges. You're genuinely excited about AI — not just as a productivity hack, but as a creative and analytical partner. You use it across copywriting, creative testing, research, reporting, and design, and stay curious about what's next.
Responsibilities
- Create on-brand visual assets for growth marketing campaigns
- Support the sales team by building campaigns and content that generate awareness and inbound leads among hospices, health systems, charities, employers, and more
- Design and maintain sales decks, conference materials, flyers, and customer communication tools, working primarily in Canva
- Produce short-form video content daily for TikTok, Instagram, and other social platforms
- Update collateral quickly in response to campaign or product changes
- Maintain high daily output with minimal direction
- Use AI tools to accelerate content production and ideation
- Manage multiple asset requests simultaneously without dropping quality
Qualifications
Must-haves:
- 4–7 years in content and event marketing, with a meaningful acquisition track record
- Comfortable owning SEO end-to-end: from keyword strategy and content optimization to site audits and analytics reporting
- Strong analytical instincts: you can read data, spot signals, and make confident decisions without perfect information
- Clear, concise communicator — in writing, in reporting, and in cross-functional collaboration
- AI fluency as a work style — you use AI tools across all aspects of your work (copy, creative, analysis, research, strategy) and are excited to push further, not just maintain the habit
We’ll be extra happy if you have:
- Experience marketing a subscription product (health, wellness, or mission-driven context is a bonus)
- Comfort working alongside a sales team on our B2B pipeline
- A creative eye — you have opinions about what makes a good ad, a clear landing page, a compelling subject line
- Resilience and adaptability — you've worked in scrappy environments, hit walls, and found ways through
Who Thrives Here
You're curious and restless — you read what's working in other industries and borrow shamelessly. You're resilient when campaigns underperform and honest about why. You have strong opinions but hold them loosely when data points another way. You use AI the way a great chef uses a sharp knife — instinctively, across everything, always looking to do more with it. And you care about the mission. The people Help Texts serves are going through something hard. Good marketing in service of reaching them matters.
You are:
- Flexible. You adapt quickly to new situations and are happy to change focus unexpectedly and frequently.
- Empathetic. We work with people who are grieving and vulnerable, AND in a start-up environment where people are moving quickly, so your empathy and listening skills will help you to avoid making assumptions and remain person-centered at all times.
- Resilient. You ask questions when you don’t know the answer, share when you’re stuck, and gracefully receive and learn from direct feedback, knowing this will help you build new skills and contribute even more to the team’s success.
- Proactive and self-directed. You are a creative problem solver and like coming up with solutions to problems versus having a clear process to follow.
- Curious. You are happiest when you’re learning new things and come to every meeting and conversation having already researched and thought about what you can learn and contribute.
Compensation & Logistics
- Full time
- Start date: June 2026
- Reports to Growth Marketing Lead
- Fully remote with availability during core hours: 9-3 PST
- Must live in Canada and be a Canadian citizen or permanent resident.
- Salary range: $75–$85K CAD commensurate with experience.
- Health benefits, flexible PTO, and a team that respects your time and autonomy.
About Help Texts
Life can be hard. Getting support shouldn't have to be 💙. Help Texts provides personalized, expert, grief and mental health support in 62 countries and 28 languages. We deliver affordable, multilingual, support globally via text message, for all of life's toughest moments.
Everything our team touches on a daily basis directly impacts the lives of others. We're a fully remote company that moves fast, holds high standards, and genuinely cares about our subscribers, our partners, and each other.
How to Apply
Send a short note and your resume to careers@helptexts.com. Skip the formal cover letter — tell us in a few sentences what drew you to this role and share one example of a campaign or growth initiative you're proud of. We respond to every application.