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Children's hospital Bereavement Coordinator uses Help Texts to support grieving families

Healthcare providers are suffering from compassion fatigue and burnout. Gina Kornfeind, a Bereavement Coordinator and Social Worker at UCLA Mattel Children's Hospital, is using Help Texts' grief support program to help her keep up with the growing need for resources for patients' family members, colleagues, and her friends and neighbors too.

Emma Payne speaking at a podium on stage before a large seated audience at the Locks of Legacy ceremony

Bereavement5 min read

Revolutionizing Grief Support: How Text Messages are Changing Donor Family AfterCare

When Michele Rosdahl and Emma Payne first met in February 2022, they quickly discovered that - in addition to sharing a deep commitment to bereavement care - they had something else in common. They both lost their partners to suicide. That meeting, and the women's immediate connection, fueled a partnership that has been delivering expert grief care to bereaved family members in Tennessee, New Mexico, and California ever since.

Graphic stating 1 out of 4 young people who die by suicide are recently bereaved, noting that bereavement intersects with suicide, substance misuse, and self-harm, and that even a small amount of support can mitigate negative outcomes

Outcomes3 min read

Suicide Prevention Month: how grief support saves lives

Postvention is a vital component of suicide prevention.

Emma Payne and Dr. Lianna Titcombe standing side by side, smiling

Grief4 min read

Palliative Veterinarian sees the power of text-based support for grieving pet owners

Palliative Veterinarian pioneer Dr. Lianna Titcombe teams up with Help Texts to transform the way we provide support after a beloved pet dies.

3 min read

How a physician associate used text messaging to get support for grief and burnout

Tracey Piparo is a Physician Associate (PA) with RWJBarnabas Health in New Jersey. She's one of only 200 PAs in the US who specializes in palliative care. Tracey was happy to discover support from Help Texts in 2023, an innovative text-based service offering accessible, confidential, and convenient support via text message. "I believe that there is awesomeness in the simplicity of texts," she says. "As a PA with not only a demanding career but a hectic home life, I appreciate the ability to receive the info when I am able and also appreciate the succinct suggestions that arrive at just the right time."

Bereavement4 min read

Supporting grieving employees: how the LCBO is leading the way in Canada

When Lilian Riad-Allen’s mom died in 2021, she felt as though everything she knew about the world was completely upended. Feeling lost, she sought out grief support and came across a company called Help Texts, which provided ongoing, expert bereavement care via text message. Lilian signed up for support from Help Texts and found the messages really helpful, with powerful reminders and suggestions, personalized and tailored to the loss of her mom. As the Senior Director for Workplace Health, Safety & Wellness at the LCBO, Lilian openly shared about her experience with grief, and before long, she found that others started sharing as well.

Hospice2 min read

Help Texts for hospice caregivers in rural settings

Help Texts works with hospices across the country, many in rural areas, to provide caregiver and grief support via text. We're an evidence-based, highly effective and affordable way for hospices to provide education and support to rural caregivers. This can improve CAHP scores, reduce caregiver stress, and help caregivers to manage patient symptoms too, at this tender and significant time in their lives.

2 min read

Taylor Swift amps up the grief conversation

Taylor Swift is joining the conversation about grief! Which - for bereavement people like our team at Help Texts - is an exciting opportunity to get more (MANY more) people talking about the ups and downs of grief.

Help Texts2 min read

New partnership with Relish in the UK, to support caregivers

A diagnosis of dementia is difficult for patients and for their caregivers too. We're proud to be working with Relish, a UK organization doing great work to create and facilitate activities that can be fulfilling and enjoyable ways for caregivers to spend time with their loved ones.

Illustration of a person lying in bed looking at their phone

Entrepreneurship3 min read

Would you like to invest in Help Texts and contribute to our mission?

At Help Texts we're on a mission to make mental health and bereavement care accessible and affordable for all. As we look to scale our impact as a public benefit corporation, we're considering launching a community raise with Wefunder, a crowdfunding platform that will give our community an opportunity to own part of our company. If you think this is something you might consider, please take 30 seconds (literally!) to complete this survey. There's no commitment but hearing from our community will help us decide whether or not to raise money this way.

2 min read

New discounts and online packages make Help Texts accessible for organizations of all sizes

At Help Texts we are deeply committed to making grief, caregiver, and mental health support accessible, equitable and affordable.

Grief Support2 min read

National Public Health Week is an opportunity to recognize bereavement care as healthcare

April 3-9 is National Public Health Week, and an opportunity to recognize that bereavement care is healthcare. When we're grieving we're at increased risk for negative health outcomes such as depression, anxiety, sleep issues, illness, suicidal ideation and behaviors, and more. But when we receive even a small amount of support and understanding, many of us can avoid those negative outcomes. Here at Help Texts we are honored to be working with leading researchers around the world who recognize that grief-informed text support is an effective public health intervention.

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