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How to support a grieving friend over text: Use the C.A.R.E. formula

When someone you love is grieving, it can feel impossible to know what to say. You don't want to say the wrong thing. You don't want to upset them.

Bereavement4 min read

We’ve removed the last hurdle to grief support: Help Texts now has "Pay-As-You-Go Pricing"

Since our launch in 2018, Help Texts has been breaking down the barriers to grief support.

Three smiling Camp Spero volunteers in matching t-shirts, arms around each other

Bereavement11 min read

I didn’t believe this was possible. My professional journey from seasoned skeptic to passionate believer in grief-informed texting.

As someone who had been providing direct care for many years at that point, I was really skeptical. You might say that my protective "mama bear" came out, and I immediately scoffed at the idea that people could feel supported by simple text messages, especially considering my years of sitting with people in their darkest moments.

Illustration of two parents standing over an empty crib

Bereavement7 min read

Supporting families through loss: The need for bereavement care in fertility treatment

For the millions of intended parents pursuing fertility treatment, the journey toward parenthood often involves hope and anticipation but also profound loss and grief. While fertility clinics excel at providing medical interventions to help families conceive, many fall short in addressing the emotional aftermath when treatments don't succeed or pregnancies end in loss. Fertility clinics that recognize the inherent risk of disappointment and bereavement, and make it a priority to support their patients’ complete well-being with ongoing support, build trust with families, and optimize treatment outcomes, too.

Quote graphic: Are we trying to build machines that are better than people — or are we trying to build machines that will help people become better? — Brad Smith, Vice Chair and President of Microsoft, May 2025

Grief Support8 min read

What AI and grief-bots can teach us about supporting grieving people

The lesson isn't that AI is replacing human connection, but rather that AI is showing us (or reminding us) exactly what human connection should look like. Every feature that makes grief-focused AI effective is something humans can do better, with the added benefit of genuine empathy, shared experience, and authentic, in-person care.

Hospice3 min read

Help Texts now offers bereavement support to Canadian hospices

For more than five years, Help Texts has been working with hospices across the US to provide compassionate, clinically sound support to bereaved families. Now this support is available in Canada, and leaders at hospices including Canuck Place Children’s Hospice and Vancouver Hospice Society have adopted Help Texts as a new way to provide year-long support to the families in their care.

Illustration of a man holding a framed photo of his cat while holding an empty leash

Pet Loss3 min read

Pet Loss Grief Support

As veterinary professionals, you chose this field because you care deeply about animals and the people who love them. Help Texts for Pet Loss is simply an extension of that same compassion you show every day in your practice.

Three generations of Cullens. Mark, with his son and dad enjoying a tasty treat

Bereavement5 min read

“Low Pressure but High Impact”: Why Text-Based Grief Support Resonates With Men

Unlike many support tools, Help Texts didn’t require Mark to schedule anything, talk to anyone, or carve out time he didn’t have. “That’s the thing. For men, especially, and I’m generalizing here, if you make it too complicated or too emotional upfront, we check out. This was low-pressure but high-impact.”

Illustration of a cardboard box packed with desk belongings — a plant, clock, ruler, books, and framed photo

Grief Support4 min read

Grief Around Job Loss: How Support Can Help You Heal and Rebuild

Losing a job is hard. Grieving the loss is a part of healing. And with the right support, that grief can also lead to growth. Help Texts is here to walk alongside you as you move through the emotions, regain your footing, and start again—on your terms.

Illustration of an open blue envelope with flowers and a heart blooming out of it

Loss of a Parent3 min read

5 Reasons Help Texts Is the Most Meaningful Mother’s Day Gift for Someone Grieving

Mother’s Day is a beautiful time to celebrate motherhood, but for people who have lost their moms, and mothers who have lost a child, it can also be one of the most painful days of the year.

Grief Coach5 min read

Children's hospital Bereavement Coordinator uses Help Texts to support grieving families

Healthcare providers are suffering from compassion fatigue and burnout. Gina Kornfeind, a Bereavement Coordinator and Social Worker at UCLA Mattel Children's Hospital, is using Help Texts' grief support program to help her keep up with the growing need for resources for patients' family members, colleagues, and her friends and neighbors too.

Emma Payne speaking at a podium on stage before a large seated audience at the Locks of Legacy ceremony

Bereavement5 min read

Revolutionizing Grief Support: How Text Messages are Changing Donor Family AfterCare

When Michele Rosdahl and Emma Payne first met in February 2022, they quickly discovered that - in addition to sharing a deep commitment to bereavement care - they had something else in common. They both lost their partners to suicide. That meeting, and the women's immediate connection, fueled a partnership that has been delivering expert grief care to bereaved family members in Tennessee, New Mexico, and California ever since.

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