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What should you do when a loved one dies?

Not sure what to do when a loved one dies? This guide covers early grief, practical tasks, and how to let people help, at your own pace.

Grief Coach4 min read

Six pain points grievers have after a death... and how HelpTexts (Grief Coach) texts can help

Grief Coach founder Emma Payne and Head of Bereavement Melissa Lunardini sat down with UK psychotherapist Liz Gleeson on her podcast, Shapes of Grief. Throughout their conversation, they touched upon six pain points grieving people have and the unique ways Grief Coach texts offer support.

College students smiling while sitting on a bench

Grief Support7 min read

Why does social support drop off when you need it most?

The people in your life didn't stop caring. Here's why social support drops off after a loss, and what you can do when the silence starts to hurt.

Illustration of two parents standing over an empty crib

Bereavement7 min read

Supporting families through loss: The need for bereavement care in fertility treatment

For the millions of intended parents pursuing fertility treatment, the journey toward parenthood often involves hope and anticipation but also profound loss and grief. While fertility clinics excel at providing medical interventions to help families conceive, many fall short in addressing the emotional aftermath when treatments don't succeed or pregnancies end in loss. Fertility clinics that recognize the inherent risk of disappointment and bereavement, and make it a priority to support their patients’ complete well-being with ongoing support, build trust with families, and optimize treatment outcomes, too.

Dr. Karen Wyatt, smiling, with gray hair and wearing a teal collared shirt

Partnership2 min read

Grief Coach welcomes new affiliate, Dr. Karen Wyatt, creator of End-of-Life University

Dr. Wyatt is looking forward to sharing Grief Coach with people, especially those supporting grievers. She says, "I value the fact that Grief Coach allows each person grieving to name supporters who will also receive text messages. Many times I see friends and loved ones who have the best intentions of offering ongoing support to the griever, but day-to-day life gets in the way and they simply don't remember important anniversaries and occasions."

Illustration of a smartphone with green speech-bubble marks on its screen and an orange heart floating above it

Grief Coach4 min read

Five reasons your organ procurement organization or tissue bank should offer bereavement texts to donor families

As you support families through your organization's bereavement program, consider incorporating Help Texts text messages as a part of your outreach. Here's why: 1. We offer personalized texts for sudden, traumatic deaths like the ones many of your donor families faced. 2. We help your donor families cope and make meaning. 3. We help donor families feel less alone by texting their supporters too! 4. We save you time and postage by texting donor families reminders of your organization's events. 5. We strengthen your relationship and reputation with donor families, so they see the process of donation as positive and worthwhile.

Grief7 min read

The grieving process: what happens when we lose someone we love

People will tell you that grief is a process. They mean well.

Bereavement4 min read

Supporting Grieving Employees: How the LCBO is leading the way in Canada

When Lilian Riad-Allen’s mom died in 2021, she felt as though everything she knew about the world was completely upended. Feeling lost, she sought out grief support and came across a company called Help Texts, which provided ongoing, expert bereavement care via text message. Lilian signed up for support from Help Texts and found the messages really helpful, with powerful reminders and suggestions, personalized and tailored to the loss of her mom. As the Senior Director for Workplace Health, Safety & Wellness at the LCBO, Lilian openly shared about her experience with grief, and before long, she found that others started sharing as well.

Bereavement4 min read

Honoring Lives, Not Just Losses: Supporting Overdose Grief

When someone dies of an overdose, grief is often met with silence or stigma. On Overdose Awareness Day, let us remember that addiction is a disease, not an identity, and every life lost deserves compassion.

A speaker at a podium on a darkened stage, with photos of a young donor projected on a large screen behind her and an audience seated at tables

Bereavement3 min read

Locks of Legacy 2025

Two weeks ago I had the honor of traveling to Sacramento, to speak with 400 family members whose loved ones died last year. In their deep grief they decided that their loved ones would become tissue and organ donors.

Megan Devine, looking at the camera, beside an overlaid quote reading "Grief can't be fixed, it can only be carried. We can help. Check out my new text channel, available now as part of your Grief Coach subscription."

Grief Coach2 min read

Grief Coach subscriptions now include text support from Megan Devine

Exciting news! Grief Coach has partnered with psychotherapist and grief advocate, Megan Devine, to bring deliver Megan's world-renowned grief support straight to your phones. All year long.

Sample Grief Coach support text: "Tomorrow will mark the 3-month anniversary of Jamie's death, and may be a
particularly difficult day for Ally. Reach out to Ally tomorrow if you can, and give her the opportunity to talk about Jamie if she wants to."

Hospice6 min read

How text messages can help hospices — and all of us — support our grieving loved ones

Now hospices can meet the growing demand for bereavement support with regular tips and reminders delivered via text Since launching Grief Coach, I’ve been asked time and time again if I find it depressing doing this work. The answer is always, always no. I don’t find this work depressing — in fact, I’ve never been happier at work than I am today.

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Updated regularly

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